1. A deposit of $100 will be required to confirm a reservation and will be charged to a valid credit card at the time the reservation is made.
2. The balance of lodging for the entire reservation period, plus tax and cleaning fee will be due at the time of checkin and is not refundable. Please call the resort for the tax rate for Tennessee.
3. Cancellation when the reservation is over 30 days away from the arrival date will incur a cancellation fee of $25.00. Cancellation of less than 30 days will result in loss of the $100 deposit.
4. Changing a reservation can be made up to 30 days prior to checkin and will not result in additional charges.
5. A cleaning fee of $40.00 to $80.00 will be charged. Fee depends on the size of the cabin. Please check the 'RATE' section on the individual cabin's page to see exact cleaning fee rate.
6. No damage deposit is required; however, at checkin you will be required to sign a statement that you are liable for damages and excess cleaning costs.
7. There is NO SMOKING and NO PETS ALLOWED in any of our units. If this policy is violated, you will be fined $350.00 and be asked to vacate the property.
8. Check-in time is 2pm-4pm Central Time. If you will need to check-in after 4pm central, you must call the toll free number and let the Property Manager know. The office closes at 5pm.
9. Check-out time is 10am Central Time.
10. There is a 2 night minimum on all rentals.
